A Retail Organization in Fashion Apparels & Accessories
Training,Training Delivery,LMS, Training Lead
• Coordinate with Sales Ops, HR, & Leadership to ensure processes & tools are End to end TNA, content creation, training planning and execution.
• End to end LMS management.
• Handling Sales, Customer Service, Product other behavioural trainings
• Motivating the team and maintaining high moral to ensure consistent achievement by understanding customer requirement as early as possible.
• Optimized for end to end staff productivity, engagement, & satisfaction
• Refresher Session taken to improve the performance and to keep sale staff updated on any changes in the process.
• Effectively manage internal relationships and work effectively across the business
• Participate in growth of new methodologies, strategies, tools, training and processes
• Conducting Regular Engagement Activities at stores and backend.
• Compiling of reports for teams performance,
• Conducting activities like Performance Improvement Plan
• Profile entails travelling across India.
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