Manager – International Business

·         Conceptualize and build D2C brand website and Marketplace business across Company brands

·         Drive business growth and ensure processes and scale-up is seamless, making trade-offs as needed, and monitoring the various metrics of operational health.

·         Planning digital marketing campaigns, including SEO/SEM, email, sms, social media, notifications etc.

·         Ensuring high NPS across all consumer touch points

·         Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

·         Communicate customer issues with operations teams and devise ways of improving the customer experience, including resolving problems and complaints