Manager – Network

Purpose –

• As a manager – Network in the IT organization, this position is responsible for maintaining and improving performance, reliability, and availability of global data and voice network.
• This position provides cross-functional leadership to identify, prioritize and solve major IT infrastructure issues related to data and voice network effectively and efficiently.
• This position manages projects involving acquisition integration, business system upgrades, and infrastructure changes, including management/coordination of IT resources and contractors.
• This position has global role for architecting, delivering, and supporting Network data and voice area.

 Essential Responsibilities –

• Provide strategy, direction and support for data and voice network technology.
• Serve as Network infrastructure lead for multiple IT projects including but not limited to IT infrastructure, new company integrations etc.
• People management – Provide coaching and mentoring to Network team members, as necessary, to enhance global IT infrastructure competencies.
• Proactively assess and provide recommendations for improvement in technical portfolio, tools, and processes to drive Network infrastructure maturity.
• Vendor Management – Manage vendor relationships and associated service management agreements.
• Operational excellence – Oversee daily operational tasks and provide support to global customers. Make sure to manage and keep a track of all high priority tickets till closure.
• Disaster Recovery – Collaborate with all relevant stakeholders to oversee network area disaster recovery efforts and ensure that the DR test is completed annually according to the plan.
• Budget Management – Responsible to develop and plan network area budget for corporate data center. Make sure to execute the network Infrastructure efforts as per the budget and timeline plan.