Senior Officer, Quality Assurance

1.       Financial Outcomes

• Cost of poor quality & wastage reduction: Tracking Cost of poor quality, reporting, executing the initiatives to reduce the same.

2.       Customer Service

• Take part in the RCA process, executing the corrective actions and ensure the effectiveness is monitored.

3.       Internal Processes

• Daily reporting of Quality KPI.
• Responsible for ensuring food safety systems are in place.
• Responsible for GMP and GHP in the unit.
• Responsible for ensuring the 3P is maintaining the quality and foods safety standards as per company’s requirement.
• Responsible for internal quality audits and coordinating with other stakeholders for the closure of the same.
• Ensuring and conducting internal quality audits and closure of action points derived.
• Ensures compliances during External Audit Management system.
• Responsible for co-coordinating with customer departments like procurement, production and Third party for cross functional activities.
• Responsible for SAP related activities in process quality function.
• Should have good knowledge and responsible for preparing functional and system SOP.

4.       Innovation and Learning

• Conducting training to the shop floor team on the process, GMP and Food safety.
• Responsible to develop and sustain Food Safety culture.
• Problem solving and taking initiatives / Kaizens to solve the problem and motivating team for the same.