A US based Retail Organization
#ecommerce #product listing # marketplaces operations
1. Order management:
· Manage the seller panel of the 3PPs
· 3P: Bridge orders between seller panel / Virtual OMS / Navision
· 1P & 3P: Record cancelations and returns as per market guidance
· Execute product listing on 3PPs using internal product information management tools
· Rectify the errors pointed out by 3PP systems and ensure 100% listings are completed before GO LIVE / TARGET LIVE date
· Reconcile payment expected vs. received
· Raise disputes with 3PP on unsettled transactions
· Provide documentation & evidence to country teams
4. Hygiene Monitoring on websites:
· Track FAKE products on site and raise disputes through Brand Protection
· Track Price breaches on the site and raise alarms with other sellers / site
· Look for missing listings, wrong listings, SEO optimizations possible and drive all corrections with the 3PPs
5. Stock Monitoring:
· Raise alarm for low stock and work with countries for appropriate procurement
· Raise alarm for excess stock and propose for promotions
6. Pricing & Promotions
· Execute price changes and promo settings on 3PP seller panels or by discussions with the 3PP
7. Own Website Operations
· Raise work front tickets for various merchandising jobs such as banner changes, promo code creation, content set modification etc.
· Execute sales driving merchandising changes such as: setting top products on landing pages, making new landing pages, change navigation banners, define SKU order, bundle settings, GWP settings, Enable / disable back-in-stock notification etc.
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